Returns

Should you need to return any items please contact us to discuss the details

Payment via Showroom

Goods remain the property of Lynne Kelly Curtains Ltd until they are paid for in full. If made to measure products ordered in one of our showrooms are being shipped to you, a deposit for the materials or a 50% deposit will be required when placing the order. When the goods are ready to be shipped, we require payment for the remaining balance prior to any dispatch. If you are collecting the goods, the remaining balance must be paid upon collection. If you are taking advantage of our fitting service, the remaining balance will be payable prior to fitting.

Made to Measure via a Home Consultant

Once you have paid a deposit on an order and it has been processed then no changes or refunds can be made. Please ensure that you check your quote carefully as we will provide items as per the quote.

Made to Measure - Customer's own Measurements

Lynne Kelly Curtains cannot accept responsibility for problems arising from customer's providing their own measurements. Once you have paid for an order and it has been processed then no changes or refunds can be made. Please ensure that you check your quote carefully as we will provide items as per the quote.

Online Payments

All payments for online orders are taken in full at the time of order. If the order is out of stock, you will receive an email informing you of this.